Easy Returns & Refunds

Hassle-Free Return & Refund Policy

Customer Support

+8801722597565

Email Address

info@shoppingcart.bd

Product Return and Refund Rules

We are committed to your satisfaction. We accept product returns under the following two primary conditions:

01

Instant Returns

Please inspect the product in front of the delivery professional. If any issues are found, you can return it instantly without any extra charges.

02

Post-Delivery Returns

You can return intact products within 2 working days. Return courier costs and specific packaging fees will be borne by the customer.

Missing Product Policy

If an item is missing from your parcel, you can choose to return the entire parcel or receive it after deducting the price of the missing product.

Frequently Asked Questions

No, there are no extra charges if the product is returned directly to the delivery person upon inspection during delivery.

If you have already paid, your refund will be processed and settled within 7-10 business days after the return is confirmed and received.

If you notice damage at the time of delivery, please return it to the delivery professional immediately. We will arrange a replacement or refund.